Last week, I had the pleasure of joining a record number of attendees (over 5,000 people by some counts!) at the National Postal Forum held at the Gaylord Opryland Resort in Nashville, TN. This is the annual “Super Bowl” of the postal world, where we learn all the latest trends from the USPS and connect with our favorite people in the industry. This year was slightly different as there has been so much uncertainty surrounding the post office in the past few months, and indeed right from the top down, with Postmaster General Louis DeJoy recently resigning. One of the annual highlights of the National Postal Forum is always the direct engagement with top USPS executives, who provide invaluable insights into current policies, future projections, and strategic initiatives. These sessions were particularly beneficial for non-profits looking to optimize their mailing strategies.
Overall, the insights gained and connections made in Nashville were worth the draw, as always. National Postal Forum 2025 provided us with a comprehensive understanding of the USPS’s strategic direction, at least until the new PMG steps in, which it sounds like should be announced soon. I’m looking forward to next year in Phoenix!