How PS Keeps Your Donor’s Data Safe

The news cycle these days is chock full of stories of ransomware attacks on all types of entities from gas pipelines to universities to hospitals – it seems no organization, municipality or government agency is truly safe from attack these days. In this world increasingly fraught with risk, your PS team is continuously working to improve and strengthen our processes in order to safeguard your donor data from potential nefarious actors. Data security is of the utmost importance to us here at PS, and is a key aspect of our strategic partnership.

Did you know the majority of data breaches occur through email?

To that end, we are reaching out today to bring you up to speed on an upcoming process change we are implementing which invests in your continued growth and protects your donors’ personal identifiable information (PII).

PS is transitioning all PII communication from any unsecure methods, such as traditional email to more secure methods. Effective October 1, 2021, PII data will only be transmittable between our team and yours via the following approved methods:

• Secure File Transfer Protocol using PS’ SFTP site
• Secure Email through PS’ password-protected software
• Your organizations Secure File Transfer Protocol (with approval from PS IT Team)

What does this mean for your team?

PII can take many shapes and forms and can be a part of many different file types which might be shared via email or other unsecure protocol.

• Some examples of PII include: name, home address, personal phone number, personal email, social security number, credit card number, and more.
• Some examples of files which might include PII: data files and dumps, personalization setups, insertions, lives and matchbacks.

For some of our clients there will be no impact to our current workflows as we are already using secure methods, for others this simply means we will stop sharing data via email, and instead utilize one of the approved secured methods.

Your team will be supported every step of the way in this journey.

As we transition together towards more secure processes, we will work closely with you to ensure you are prepared with documentation, tutorials, SOPs, FAQs and other training to set you up for success. Stay tuned, we will be reaching out with more detail in the weeks ahead!

In the meantime, please don’t hesitate to reach out with any and all of your questions or concerns. We are here for you!