Insights

Recently, Production Solutions’ Senior Manager of Strategic Development, Michelle Johnston, attended the inaugural DonorVoice Behavioral Science Symposium in which fundraising practitioners gathered to deepen their knowledge base on the realities that charities face in terms of understanding the driving behavior […]

Nonprofits often struggle to retain talent because of wage gaps and hectic demands. Our Senior Marketing Manager, Jaime McQueen, recently shared some terrific and easy to implement strategies and tactics that NPO leaders can put in place to increase their […]

Our direct mail production health check is an industry-leading, groundbreaking approach that ensures your program is calibrated for peak performance, insulated from volatility in the markets, set up for stability now and sustained for a healthy future. Let’s get started […]

On September 19th, the Direct Marketing Association of Washington held a Lunch & Learn in Washington, D.C. to talk about 2020 Election Planning. The discussion included some great information about making the most of an election year mail cycle and […]

In this age of acceleration and of artificial intelligence (AI), it is certain that more and more jobs will be automated as we move into the future. As this shift towards AI continues to develop, some customer service jobs will […]

In this increasingly challenging world, it’s imperative for organizations to create a culture that fosters not only the right mindset, but also the right “heartset.” What makes your heartset so important? As humans, the majority of our actions stem from […]

Recently, I had the privilege of attending the Young Philanthropist’s Annual Summit and took away some great nuggets from an amazing session called “Give Back, Get Back” hosted by Sarah Holtzinger and Bailey Logan of Signature Family Advisors. Sarah and […]

Last year after getting married, I sat down to write “thank you” notes to our guests who had celebrated my husband and me with a gift. After five notes, I felt like I had the formula down. After 15, my […]