What I’ve Learned Over Decades in the Direct Mail Business
After decades in the direct mail industry, I’ve seen plenty of change. Technology evolves, markets shift, and client expectations continue to grow, […]
Free Webinar: Unlock Your 2027 USPS Promotions Savings
November 19, 2026 | 1 p.m. ET Your 2027 mail plan could deliver more savings than you think. Join Production Solutions on […]
Beyond the Channel: Three Takeaways from DMAW’s Multi-Channel Innovation Summit
On October 22, I attended the DMAW Multi-Channel Innovation Summit in Washington, DC, where nonprofit leaders, fundraising strategists, and industry partners gathered […]
Michelle’s Mailbox October 2026: Personal Touches, Creative Formats, and the Power of Stewardship
Sometimes the most interesting ideas in direct mail come from small details: a different paper stock, an unexpected use of an envelope […]
Leading, Learning and Connecting at the 2026 TNPA Leadership Summit
What happens when more than 170 nonprofit leaders step away from the day-to-day to learn, connect, and talk candidly about the challenges […]
Webinar: Scary Good Ideas from Michelle’s Mailbox
Want to know what’s really showing up in the mailbox? Each month, Michelle’s Mailbox examines direct mail as people experience it in […]
Michelle’s Mailbox September 2026: Familiar Ideas, Used Differently
Innovation doesn't always require creating something entirely new. PLUS: Join Michelle's FREE webinar in October.
Reliability Is Earned One Campaign at a Time
In direct mail, timing is more than an operational detail. It can directly affect cash flow, campaign performance, donor communication, and the […]
Is Your Direct Mail Acquisition Program Built to Scale?
A successful direct mail campaign is worth celebrating. But one strong campaign does not necessarily mean you have a scalable direct mail […]
Michelle’s Mailbox August 2026: What Direct Mail Is Teaching Us This Month
Michelle’s Mailbox is a recurring industry snapshot of real direct mail fundraising packages currently arriving in actual mailboxes, highlighting format testing, premium […]
Future Ready, By Design: The Courage to Think Differently
Over the past several months, I’ve written about what it means to be Future Ready, By Design. The premise has been relatively […]
Production 101 Virtual Seminar Set for August 12
Join us for our complimentary virtual Production 101 seminar on August 12 from 10:00 to 11:30 a.m. ET and build a stronger […]