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Insights

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Insights
Client Listening Tour: CONTAIN COSTS & ACCURATELY FORECAST

Throughout 2023, PS President, Ben Harris, and Leigh Janis, PS VP of Sales & Client Experience, set out to interview and speak with over 25 PS clients for a ‘Listening Tour’. The purpose was to actively listen to our clients’ […]

by Kathrine Gouldin

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Postal Updates  ·  Insights
Insights and Innovations: Highlights from DMAW’s Annual Production Day!

DMAW’s annual Production Day brings together direct mail professionals from agencies, list brokerages, printers, and mailshops to educate those new to the industry with a full day of presentation! This year’s event was hosted by digital print production powerhouse DCG […]

by Kathrine Gouldin

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Insights
Courtside to Conference Room

When March Madness was happening in May, I reflected and was reminded of the pivotal role basketball has played in my life for over 25 years. From playing at an early age through college to coaching at a variety of […]

by Kathrine Gouldin

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Insights  ·  Environmental
ADDRESS HYGIENE: The Sustainability Hero

We all remember the old “Reduce, Reuse, Recycle” slogan from years ago with its ubiquitous tri-arrow logo. But did you ever wonder why “REDUCE” was the first of those three options? It’s not just because it makes the tagline alliteratively […]

by Kathrine Gouldin

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Insights
Client Listening Tour: BRING NEW IDEAS & TECHNOLOGY TO THE TABLE

As we engaged with our clients throughout our Client Listening Tour in 2023, recurring themes emerged regarding both clients’ immediate and future needs. Ben Harris, President, and Leigh Janis, Vice President of Sales & Client Experience, met with over 25 […]

by Kathrine Gouldin

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Insights
PS Client Listening Tour: Listening with Purpose

A Year of Insights Direct mail is both growing in cost AND continues to be a fundraising powerhouse, so it is paramount that nonprofits continue to invest in this critical communication channel. Controlling costs while sustaining an impactful mail program […]

by Kathrine Gouldin

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Postal Updates  ·  Insights
Testing Creative Ideas We See in the Mail

As a part of my job here at PS, I am exposed to a LOT of mail. And one of my favorite job responsibilities is to share a monthly testing PowerPoint deck we call “Michelle’s Mailbox”.  These decks are sent […]

by Kathrine Gouldin

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Insights
Embrace Interdependence 

Virtually lunching with a colleague and dear friend recently, chatting about all things life and work, I was suddenly struck by a trait she and I have in common: hyper-independence. A buzzy word that didn’t enter most of our lexicons […]

by Kathrine Gouldin

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Insights
The I’ve-Got-Your-Back Attitude  

As a part of PS’ new hire onboarding experience, I have the privilege of meeting with our new employees early on in their new roles. I began taking some of this time to ask them to describe our company’s culture. […]

by Kathrine Gouldin

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Newsroom  ·  Insights
Thermostats and Hiring – A Look at Business Transformation and AI

You have probably noticed the terms “business transformation,” “automation,” and “artificial intelligence” have made their way into conversations more and more over the past few months. These terms describe the areas in which Production Solutions (PS) is leading in our […]

by Kathrine Gouldin

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