The Rise of Super Agents

In this age of acceleration and of artificial intelligence (AI), it is certain that more and more jobs will be automated as we move into the future. As this shift towards AI continues to develop, some customer service jobs will disappear, while some jobs will flourish – only the top-tier customer service experts that excel…


Leading with the Right “Heartset”

In this increasingly challenging world, it’s imperative for organizations to create a culture that fosters not only the right mindset, but also the right “heartset.” What makes your heartset so important? As humans, the majority of our actions stem from some form of emotion. Our behaviors are motivated by joy, sadness, anger, fear, surprise, weariness,…


Driving the “Why” at the 2019 ANA Chicago Nonprofit Conference

Two weeks ago, hundreds of marketing and fundraising professionals joined together in Chicago to share ideas, and get inspired. The festive location in the middle of the Windy City, set the stage for this perfectly sized and easy to navigate conference where great connections amongst industry leaders and colleagues were made. So, what was the…


Hurricane Dorian – Temporarily Closed Post Office Locations by Zipcode

PS wishes nothing but safety and security to those caught in the path of Hurricane Dorian. USPS branches in Florida, Georgia and S. Carolina are temporarily closed due to the storm. Below is a full list of closures by zipcode, and we will keep this list updated as the storm progresses up the eastern seaboard….


Creating Your Giving Mission Statement

Recently, I had the privilege of attending the Young Philanthropist’s Annual Summit and took away some great nuggets from an amazing session called “Give Back, Get Back” hosted by Sarah Holtzinger and Bailey Logan of Signature Family Advisors. Sarah and Bailey shared how they work with families on giving strategies that help define one’s personal…


Engaging Donors Through Gratitude

Last year after getting married, I sat down to write “thank you” notes to our guests who had celebrated my husband and me with a gift. After five notes, I felt like I had the formula down. After 15, my eyes were starting to cross. After 20, I had to stop because they were all…


Now Is the Time to Try Informed Delivery!

Exciting news! The United States Postal Service (USPS) has a promotion set to go live this fall for any mailing that runs alongside an Informed Delivery campaign. We strongly recommend that our clients take advantage of this promotion! If you haven’t yet tested this innovative, free offering from the USPS, now is the time to…


We’ve Added a New Ingredient to the Mix!

We’ve been cooking up something awesome over here at PS! We spilled the beans recently about how our amazing Resource Team is one of the secret ingredients to our success, so we are thrilled to announce that we’ve added yet another layer of flavor to the mix! We pride ourselves on providing best-in-class production management…


What’s Going on with State Sales Tax Laws?

A few states recently introduced laws making it possible for them to require a seller to collect and remit sales tax on sales made into that state. These laws were driven by the U.S. Supreme Court’s ruling in the South Dakota v. Wayfair, Inc. case from 2018. Nonprofit mailers will potentially be impacted by these…


What the China Tariffs Mean for Nonprofits

Update:  As of Tuesday 8/27/19, we are able to share that the Office of the US Trade Representative has confirmed that the following will go into effect: List 1, 2, and 3 tariffs currently at 25% will increase to 30% as of October 1 List 4a tariffs, currently slated to take effect at 10% on…